URAC promotes health care quality, and we know that consumers today desire to be active participants in their health care. Delivering on the promise of consumer empowerment and protection requires developing, analyzing and disseminating knowledge about living and breathing programs so consumers can make educated decisions. However, little evidence exists today about successful practices that empower and protect the consumer. We want to change that, and create a program that will serve as a guide to the market on how best to direct and engage consumers as partners.

Best Practices in Health Care Consumer Empowerment and Protection is not just another awards program or conference. This national event is designed to recognize those health information/ decision support companies, health management companies, health plans and health networks, pharmacy quality management companies, and workers’ compensation companies, which are actively pursuing practices to advance consumer empowerment and protection in an exceptional, measurable and reproducible way.

The winners of the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards are:

Platinum

• CVS Caremark
  Drug Therapy Management

• HealthPartners
  Improving Employee Health Through Behavior Change

 Gold

• Eliza Corporation and Kaiser Permanente of the Mid-Atlantic States
  Thrive Healthy Living

• Pro-Change Behavior Systems
  Lifestyle Management Program Suite

Silver

• BlueCross  BlueShield of Illinois
  The Positive Impact of Written Asthma Action Plans

• Centene Corporation
  CONNECTIONS PLUS

• Children’s Mercy Family Health Partners
  Children’s Mercy Family Health Partners Disease Management Program

• Companion Benefit Alternatives, Inc.
  Essential Solutions for Depression Management

• Prescription Solutions
  Drug Interaction Alert Program

• WebMD
  WebMD Health Check

Bronze

• CIGNA HealhCare
  Colorectal Cancer Screening Program
• Comprehensive NeuroScience, Inc., Eli Lilly and Company, and The State of Arkansas Department of Health
  Arkansas Diabetes Disease Management Program Phase 3

• New Directions Behavioral Health
  Paradigm for the Telephonic Assessment of Suicide

• OptumHealth
  OptumHealth Treatment Decision Support

• WorldDoc, Inc.
  Automated Alerts for Cost-Effective Drug Therapy

Honorable Mention

• CareFirst BlueCross BlueShield
  Cultural Excellence Training

• BlueCross BlueShield of Oklahoma
  Office based Cardiovascular Stress Testing

• Ceridian Life Works
  Health & Wellness Outreach and Engagement

• Delaware Physicians Care Incorporated
  Delaware Physicians Care, Incorporated Diabetes Text Messaging Pilot Project

• GreatMoves! and Children’s Hospital Boston
  Great Moves! Pediatric Weight Management Center

• SNAPforSeniors, Inc.,
  SNAPforSeniors Senior Housing Locator

• TriWest Healthcare Alliance
  Help From Home: Behavioral Health Intervention

• Vital Decisions
  Informed Patient Decision-making During End of Life

Keynote Speakers



Dr. Ian J. Morrison
Futurist

Conference Brochure

 

 

Press Announcements

URAC’s awards for Best Practices in Health Care Consumer Empowerment and Protection

URAC reveals distinguished judges’ panel for 2009 Best Practices Awards

URAC announces finalists for Best Practices Awards

Best-selling author Lee Woodruff, futurist Ian Morrison to speak at URAC’s Best Practices Conference

URAC Announces Agenda for 2009 Best Practices Conference

Winners of the 2009 URAC Best Practices Awards Announced