Quality Oversight
Choosing Quality - Operating a safe, efficient, quality town is tough without a lot of people to help. It's the same for health Web sites. Health Web sites accredited by URAC have Quality Oversight Committees in place. These committees work with a lot of people to address the tough decision that a Web site must make to continuously deliver you quality services.
Your vote counts! Vote for Quality. Choose to visit only URAC Accredited Health Web Sites.
Frequently Asked Questions
Does URAC require a Web site that it accredits to remain compliant all the time?
Yes, accredited Web sites must stay in compliance with the standards over time. To ensure this, does a full review of each accredited Web site once each year. In addition, URAC conducts periodic reviews of each accredited site to verify that it is still in compliance with the standards. Finally, a complaint about an accredited Web site may trigger further review.
How doe URAC ensure a Web site stays compliant over time?
URAC does a full review of each accredited Web site once each year. In addition, URAC conducts periodic reviews of each accredited site to verify that it is still in compliance with the standards. Finally, a complaint about an accredited Web site may trigger further review.
How does URAC encourage health Web sites to delivery quality services?
Web sites that meet URAC's rigorous quality standards will earn the trust of consumers, so it is in the sites' best interests to meet URAC standards and provide quality services.
Who is responsible for the Web site’s quality?
URAC Standards require the Web site to set up a leadership team -- called the Quality Oversight Committee -- to oversee the Web site's quality. The Quality Oversight Committee includes at least the health professional(s) responsible for the health content on the Web site, and the individual responsible for the Web site’s privacy practices.
What are some of the things that the Quality Oversight Committee reviews?
The Quality Oversight Committee reviews all changes to the Web site's policies and procedures. The Committee also sets performance goals for the site, and check progress in meeting the goals.