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February 5, 2020
1:30 pm - 2:30 pm
Event Category:

This webinar is open to current URAC clients only.

Join URAC Vice President of Quality, Research and Measurement, Eleni Theodoropoulos, and Mary Beth Kiser of Kiser Healthcare Solutions to learn more about URAC’s process related to quality measurement and data validation for the 2020 measure reporting period.

In this 60-minute on-demand webinar, you will:

  • Learn about the URAC measurement process
  • Hear what’s new for the 2020 measures & submission process
  • Identify the timeline for measurement submission and milestone tasks
  • Find out more about the Data Validation Vendors and the required auditing functions (applicable to pharmacy measures only)

Who should attend?

URAC-accredited organizations in Pharmacy Quality Management ® Programs that are required to submit 2019 data within the 2020 reporting period, as well as other URAC client organizations interested in the measurement process.

Pharmacy Quality Management ® Programs required to submit measures include:

Also, be sure to learn more about the URAC approved Data Validation Vendors on URAC’s YouTube channel.

Please note: This is a client-only webinar. Click the Watch On-Demand button below to access the URAC Online Education platform at https://urac.digitellinc.com. This platform is NOT associated with the AccreditNet portal. If your organization is a URAC client and you have not created a login on this Online Education platform, or if you have problems registering, please email a request to Digitell Support at support@digitellinc.com to be added to the URAC client group. Include in the request the name of your organization and accreditation program and application number.

If you have any questions about the content, please contact URAC’s Quality, Research, and Measurement department at researchmeasurement@urac.org.


Eleni Theodoropoulos, CPHIMS, Vice President of Quality, Research & Measurement

Ms. Theodoropoulos is responsible for conceptualizing and implementing URAC’s strategy for quality, research and measurement. With over 14 years in healthcare and 19 years in information technology, she recognizes the challenges associated with measurement, technology, and the impact to healthcare consumers. She has been recognized as a healthcare leader by being selected for various technical expert panels and as a reviewer for various national conferences. In previous healthcare and technology roles, she has led or participated in various healthcare projects that have led to multiple standardized system and process improvements, performance excellence, and unbudgeted revenue streams.

Mary Beth Kiser, MPH, Kiser Healthcare Solutions

Mary Beth is a co-founder and principal consultant at Kiser Healthcare Solutions, LLC, (KHS) where she applies her experience with quality measurement, program development and implementation, and stakeholder engagement for industry clients seeking to improve the quality and value of healthcare.

Prior to KHS, Mary Beth worked at Booz Allen Hamilton and provided general and strategic consulting services to several government and private sector entities on a variety of initiatives involving quality measures and reporting, meaningful use of health IT, and payment reform. She supported the development and implementation of several CMS programs (e.g., Quality Rating System for Health Insurance Marketplaces, State-based Health Insurance Marketplace Approval and Oversight, Medicare Part C & D Data Validation), which involved defining and communicating requirements, stakeholder engagement and technical assistance, and collaboration with several CMS groups, state agencies, and other industry stakeholders. Mary Beth also provided strategic support to private sector clients seeking to build or refine their quality measurement products based on legislative provisions in HITECH and the Affordable Care Act.

Prior to that and while at NCQA, Mary Beth managed the implementation of Healthcare Effectiveness Data and Information Set (HEDIS®) quality measures, which entailed collaboration with health plans, auditors, vendors, and other industry stakeholders to effectively specify the measures and data collection procedures, and providing technical assistance to stakeholders.