Mastering Healthcare Quality Performance Measures Workshop

On-Demand Webinars & Workshops
9:00 - 4:30 pm EDT, October 9, 2018
Quality and Control Puzzle Pieces

This is the on-demand webcast of the event that was live streamed from the National Press Club in Washington, DC, on October 9, 2018. 

Quality measurement in healthcare is critical to evaluating performance and improving healthcare quality. More than just a concept, quality of care is becoming increasingly important to financial survival, as the healthcare industry shifts to value-based reimbursement models. The measures process may pinpoint problem areas, identify what’s working well, drive improvements in healthcare organizations, and, ultimately, play a large role in how an organization is reimbursed.

But measures and the process of measurement can be quite confusing. There are different types of measures, different uses for the different measure types, pros and cons associated with each. Plus, the federal government continually introduces new measures and eliminates redundant ones. With so much at stake, how do you know if you are doing it right?

This full-day event, Mastering Healthcare Quality Performance Measures, is designed to give you a solid understanding of the measures and measures process. It’s not enough to just know how to collect and report on measures – you need to explore the history and trends of quality and patient safety, measures and measurement development, and management’s role in quality management of products and services.

In this information-packed workshop, you will:

  • Discover what’s new in healthcare quality on Capitol Hill, and what’s on the horizon for Congress as it relates to health care policy with guest speaker Boyce Ginieczki, Ph.D., Director, Congressional Affairs, Agency for Healthcare Research and Quality.
  • Explore the trends and forces shaping the future of the U.S. healthcare services delivery system, with respect to quality and measurement
  • Master the difference between performance measures, performance measurement and performance management
  • Discover how to evaluate measures for quality improvement to ensure you are selecting the right measures, in terms of usefulness
  • Know how to decipher a measure specification and calculate a measure
  • Understand the pros and cons associated with the different measures types
  • Learn how to interpret results of a measure
  • Uncover when to use a measure type in which situation
  • Find out what happens during data validation, what is looked at, and how to prepare with guest speaker Reid Kiser, MS, Kiser Healthcare Solutions, LLC
  • Learn when risk adjustment is necessary (and what risk adjustment means)
  • And much, much more.

You don’t have to be a statistician to master measures for your organization. Don’t miss this opportunity to participate in this first-ever workshop offering from URAC to get a solid understanding of measures and how the measurement process can bring value to your organization. 


Guest Speakers: 

Boyce Ginieczki, Ph.D., Director, Congressional Affairs, Agency for Healthcare Research and Quality, U.S. Dept of Health and Human Services

Reid Kiser, MS, CEO, Kiser Healthcare Solutions, LLC

URAC Quality, Research and Measurement Team:

Marybeth Farquhar, Vice President of Quality, Research & Measurement
Marybeth is responsible for conceptualizing and implementing URAC’s strategy for measurement and research. Marybeth has more than 30 years of experience in the field of nursing and healthcare administration, research, and quality measurement. Prior to her tenure at URAC, she was vice president of performance measurement at the National Quality Forum and was responsible for strategic oversight of the consensus development process.

Eleni Theodoropoulos, Director of Quality & Measurement
With more than 13 years in healthcare and 18 years in information technology, Eleni recognizes the challenges associated with data collection, measurement, technology, and the impact to healthcare consumers.  At URAC, she is responsible for managing all aspects of performance measure development, selection, and implementation as well as directing the technical aspects of measure maintenance, data collection, and platform/software development.  She leads URAC’s Measures Advisory & Research Group – a multi-disciplinary team of external stakeholders that evaluates new measures for introduction, inclusion, or retirement into 10 of URAC’s accreditation programs.

Joshua Spofford, Quality Manager, Quality, Research & Measurement
Joshua oversees URAC's Quality Council, including the collection and analysis of URAC's own internal performance data, and carries out organizational improvement projects based on strategic priority. He is certified as a Lean Six Sigma Black Belt, and he specializes in systematic evaluation and optimization of work processes to improve the products and services that URAC delivers. Prior to his current role as quality manager, Josh served as operations analytics manager for more than five years for Accrediting and Client Services.