Mastering Pharmacy Quality Measures Workshop

On-Demand Webinars & Workshops
9:00 - 4:30 pm EDT, March 27, 2019
Quality and Control Puzzle Pieces

Washington Marriott Georgetown
1221 22nd St NW
Washington, DC 20037 

Quality measurement in healthcare is critical to evaluating performance and improving healthcare quality. More than just a concept, quality of care is becoming increasingly important as the healthcare industry shifts to value-based reimbursement models. The measures process may pinpoint problem areas, identify what’s working well, drive improvements in healthcare and, ultimately, play a large role in how an organization is reimbursed.

But measures and the process of measurement can be quite confusing. There are different types of measures, different uses for the different measure types, pros and cons associated with each. With so much at stake, how do you know if you are doing it right?

This full-day event, Mastering Pharmacy Quality Measures Workshop, is designed to give you a solid understanding of the measures and measures process. It’s not enough to just know how to collect and report on measures – you need to explore the history and trends of quality and patient safety, measures and measurement development, and management’s role in quality management of products and services.

In this information-packed workshop, you will:

  • Master the difference between performance measures, performance measurement and performance management
  • Discover how to evaluate measures for quality improvement to ensure you are selecting the right measures, in terms of usefulness
  • Know how to decipher a measure specification and calculate a measure
  • Understand the pros and cons associated with the different measures types
  • Learn how to interpret results of a measure
  • Uncover when to use a measure type in which situation
  • Learn when risk adjustment is necessary (and what risk adjustment means)
  • Get a behind-the-scenes look at what happens at URAC when data is received (including real-life examples of mistakes/errors in the data)
  • And much, much more.

You don’t have to be a statistician to master measures for your organization. Don’t miss this opportunity to participate in this hands-on workshop to get a solid understanding of measures and how the measurement process can bring value to your organization. 

Both live-streaming and in-person tickets are available for this workshop. URAC has secured a small block of rooms at a discounted rate at the Washington Marriott Georgetown. When you register for the in-person workshop, you will receive a confirmation email that includes a link to get your hotel reservations at the discounted rate.


URAC Quality, Research and Measurement Team

Marybeth Farquhar, PhD, MSN, RN, Vice President of Quality, Research & Measurement
Dr. Farquhar is responsible for conceptualizing and implementing URAC’s strategy for measurement and research. She has more than 30 years of experience in the field of nursing and healthcare administration, research, and quality measurement. Prior to her tenure at URAC, Dr. Farquhar was vice president of performance measurement at the National Quality Forum and was responsible for strategic oversight of the consensus development process.

Eleni Theodoropoulos, Director of Quality & Measurement
With more than 13 years in healthcare and 18 years in information technology, Eleni recognizes the challenges associated with data collection, measurement, technology, and the impact to healthcare consumers.  She is responsible for managing all aspects of performance measure development, selection, and implementation as well as directing the technical aspects of measure maintenance, data collection, and platform/software development.  She leads URAC’s Measures Advisory & Research Group – a multi-disciplinary team of external stakeholders that evaluates new measures for introduction, inclusion, or retirement into 10 of URAC’s accreditation programs. 

Joshua Spofford, Quality Manager, Quality, Research & Measurement
Joshua oversees URAC's Quality Council, including the collection and analysis of URAC's own internal performance data, and carries out organizational improvement projects based on strategic priority. He is certified as a Lean Six Sigma Black Belt, and he specializes in systematic evaluation and optimization of work processes to improve the products and services that URAC delivers. Prior to his current role as quality manager, Mr. Spofford served as operations analytics manager for more than five years for Accrediting and Client Services.

Anita Uwadia, Quality and Measurement Associate
Anita supports the day to day operations within URAC’s quality, research and measurement department. She assists with the maintenance, validation, and support of performance measures. In addition, she provides analysis of performance measure data. Prior to her role at URAC, Ms. Uwadia served as a consultant with the Department of Veterans Affairs, Office of Community Care providing program and project management support.