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October 14 Deadline for Public Comment on URAC Patient Centered Medical Home Program

Thursday, September 30th, 2010

October 14 Deadline for Public Comment on URAC Patient Centered Health Care Home Program

Public Input Sought at https://www.urac.org/publiccomment/

Washington, D.C. – September 30, 2010 – URAC’s call for public comment on the second set of toolkits for its new (PCMH) Program closes on October 14, 2010.  The program, comprised of an integrated series of three educational toolkits, will help health care practices follow a step-wise process in their journey to becoming a PCMH.

This call for comment focuses on the second and third PCMH Toolkits: the Patient Survey and Performance Measures Toolkits, and are available for review and comment at https://www.urac.org/publiccomment/.

The PCMH Program’s three toolkits are designed to complement each other, and can be used as stand-alone tools, or in any combination called for by practices and by sponsoring health care organizations such as health plans, insurers, health agencies or pilot programs.  The two toolkits now open for comment include:

  • Patient Survey Toolkit – This toolkit is designed to provide health care practices with patient, family and personal caregiver feedback on their effectiveness in providing a high level of patient centered care and customer satisfaction to be used in quality improvement activities, as well as for public reporting and marketing programs.  Over time this toolkit will expand to include surveys evaluating patient reported outcomes, practice care team satisfaction, and other areas of interest to the PCMH.
  • Performance Measures Toolkit – This toolkit is designed to provide practices with a set of selectable measures which would generate data on care processes and clinical outcomes to facilitate continuous internal practice quality improvement, public reporting, and meeting incentive payment program requirements.

The final PCMH program, including all three toolkits, is expected to be reviewed by the URAC Board of Directors in December 2010 and launched in 2011.

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