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URAC Announces Winners of the 2012 Best Practices in Health Care Consumer Empowerment and Protection Awards

Thursday, October 11th, 2012

Washington, DC – October 11, 2012 – URAC, a leading health care accreditation, education and measurement organization, announced the winners of its Best Practices in Health Care Consumer Empowerment and Protection Awards. The honorees were announced as part of URAC’s 2012 Quality Summit and Award Program held October 9-11 in San Francisco, CA.  The awards recognize health care management programs that demonstrate quality improvements in the health care delivered to consumers.

“Our Best Practices Awards are a unique celebration of innovative health care management programs. These organizations have implemented leading initiatives that have made a difference in the lives of the consumers they serve with demonstrable results that matter,” said Alan P. Spielman, president and CEO of URAC. “This year’s winners are recognized for their leadership in pursuing practices to advance consumer empowerment and protection in an exceptional, measurable and reproducible way, and delivering on the promise of a quality health care system that puts consumers first.”

Entries were judged by a panel of prestigious, independent judges including recognized experts in program evaluation, care coordination, health information technology, employer and purchaser decision making and patient safety. Honors were awarded in the categories of Consumer Decision-Making and Consumer Health Improvement.

The winners of the 2012 Best Practices in Health Care Consumer Protection and Empowerment Awards are:

Consumer Decision-Making
•    OptumRx, My Medication Reminders Text Messaging Program
Consumer Health Improvement
•    Centene Corporation, Asthma Solutions for a Managed Medicaid Population

Health Information/Decision Support
•    CECity, ASPIRE: Integrating Quality Metrics with Focused Interventions to Improve Adherence
Health Management
•    WellPoint, Medicare Advantage Stars Outbound Call Program
Health Management
•    TrestleTree, Inc., Extraordinary Results with “Required” Participation of Unmotivated Employees

Health Plans and Health Networks
•    TriWest Healthcare Alliance, Embedding Civilian Providers in National Guard Units: A Strategy for Success
•    Family Health Network, Inc.and PsycHealth, Ltd., Brighter Beginnings: Improving Perinatal Depression  Screening and Mental Health Treatment
Pharmacy Management
•    Catamaran and University of Toledo, Real Time Clinical Solutions to Collaborate and Improve Adherence

Health Management
•    Alere Health, LLC, Use of Standardized Education Tools to Improve Health of High Risk Infants
Health Plans and Health Networks
•    TriWest Healthcare Alliance, Collaborative Continuing Education Delivery
•    Medical Mutual of Ohio and Eliza Corporation, Improving Preventive Screening Rates Through Interactive, Automated Outreach
Patient-Centered Medical Practices
•    Cisco Systems, Inc., LifeConnections Health Center
Pharmacy Management
•    Express Scripts, RationalMed®: Patient Health and Safety Solution

Health Information/Decision Support
•    National Imaging Associates and Magellan Health Services, Inc., Radiation Calculator: An Interactive Tool to Calculate and Track Medical Imaging Radiation Exposure
•    Magellan Health Services of Arizona and Arizona Department of Health Services/Division of Behavioral Health Services, Provider Outcomes Dashboard
Health Management
•    CareCore National, LLC., Member Scheduling for Diagnostic Imaging
•    Magellan Behavioral Care of Iowa, Inc., Youth in Transition Prevention Program
Health Plans and Health Networks
•    Family Health Network, Inc. and PsycHealth, Ltd., Bridges To Health
•    Willamette Valley Providers Health Authority, MOMS Program


For 25 years, URAC has been the independent leader in promoting health care quality through accreditation, education, and measurement. URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. URAC’s evidence-based measures and standards are developed through inclusive engagement with a broad range of stakeholders committed to improving the quality of health care.

For more information about URAC, contact us.

Interested in accreditation?
Contact businessdevelopment@urac.org

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