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URAC Promoting a More Patient-Centered Approach for Workers’ Compensation

Tuesday, August 16th, 2016

Factors threatening America’s workforce could be better managed with a more patient-centered approach to treatment, according to planned remarks by URAC President and CEO Kylanne Green. Green will address the importance of case management and the role of accreditation in assuring quality at the Workers’ Compensation Institute’s 71st annual educational conference in Orlando, Florida, on Tuesday, August 23. Her panel, “Driving Value Through Quality,” will be held at the Orlando World Center Marriott at 2:15 p.m. Eastern.

TH PDF graphic“It’s not controversial to want America’s workforce to experience better coordination between employer-sponsored health benefits and the income protection of workers compensation,” said Green. “Problems such as opioid abuse are difficult to manage because our current two-track system inhibits communication. Case management provides a solution. A patient-centered approach where information is shared across providers and insurers can help avoid and treat problems early and increase the quality of the patient experience while protecting the value of the investment made in our employees.”

The challenge to create a more coordinated workers’ compensation infrastructure was issued by Green last February at the annual forum of the American Association of Preferred Provider Organizations in Laguna Niguel, California.

“Health benefits and income may have different payers with different managers, but there is only one patient whose interests are at heart. Good case management helps get the best possible outcome for the patient: returning as a productive member of the workforce.  We owe that outcome to the ill or injured worker, their employer, and the workforce in general,” said Green.

The WCI conference will highlight the work of case management and URAC’s role – the leader in promoting health care quality through accreditation, education, and measurement – with an acknowledgement that “managing the coordination of health care is a critical component to injury recovery and return-to-work.” During her presentation, Green will show how accreditation defines quality standards and promotes an environment of continuous improvement within an organization.

In addition to offering accreditation programs for a wide variety of health care services such as pharmacy, health care management, and provider care integration and coordination, URAC offers specific accreditation for workers’ compensation programs related to health utilization management and pharmacy benefit management.

Please contact URAC at info@urac.org, or call (202) 216-9010 with specific questions. To learn more about URAC, go to urac.org.


About URAC

Founded in 1990, URAC is the independent leader in promoting health care quality through accreditation, education, and measurement. URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. URAC’s evidence-based measures and standards are developed through inclusive engagement with a broad range of stakeholders committed to improving the quality of health care.

Interested in accreditation?
Contact businessdevelopment@urac.org

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