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Winners of the 2009 URAC Best Practices in Health Care Consumer Empowerment and Protection Awards Announced

Thursday, April 9th, 2009

Washington, D.C.April 2, 2009 – URAC, the nation’s first accrediting body for Pharmacy Quality Management, is pleased to announce the winners of the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards. The honorees were announced at the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards Gala on April 1-2 in Orlando, Florida. The awards are designed to recognize innovative leadership and successful programs in consumer-focused health care management.

“This year’s winners are recognized for their leadership in driving innovation for the health care industry, said Alan P. Spielman, president and CEO of URAC. These companies have made a difference in the lives of consumers by implementing leading-edge programs with results that matter.”

70 submissions were evaluated by a prestigious 27-member panel of independent judges including experts in program evaluation, care coordination, health information technology, employer and purchaser decision-making and patient safety. Honors were awarded in six categories: Health Plans and Health Networks, Health Management, Health Information/Decision Support, Pharmacy Quality Management, Consumer Decision-Making, and Consumer Health Improvement.

The winners of the 2009 Best Practices in Health Care Consumer Empowerment and Protection Awards are:


  • CVS Caremark
    Drug Therapy Management
  • HealthPartners
    Improving Employee Health Through Behavior Change


  • Eliza Corporation
    Thrive Healthy Living
  • Kaiser Permanente of the Mid-Atlantic States
    Thrive Healthy Living
  • Pro-Change Behavior Systems
    Lifestyle Management Program Suite


  • BlueCross  BlueShield of Illinois
    The Positive Impact of Written Asthma Action Plans
  • Centene Corporation
  • Children’s Mercy Family Health Partners
    Children’s Mercy Family Health Partners Disease Management Program
  • Companion Benefit Alternatives, Inc.
    Essential Solutions for Depression Management
  • Prescription Solutions
    Drug Interaction Alert Program
  • WebMD
    WebMD Health Check


  • Arkansas Department of Human Services
    Arkansas Diabetes Disease Management Program Phase 3
  • CIGNA HealhCare
    Colorectal Cancer Screening Program
  • CNS Comprehensive NeuroScience
    Arkansas Diabetes Disease Management Program Phase 3
  • Eli Lilly
    Arkansas Diabetes Disease Management Program Phase 3
  • New Directions Behavioral Health
    Paradigm for the Telephonic Assessment of Suicide
  • OptumHealth
    OptumHealth Treatment Decision Support
  • WorldDoc
    Automated Alerts for Cost-Effective Drug Therapy

Honorable Mention

  • CareFirst BlueCross BlueShield
    Cultural Excellence Training
  • BlueCross BlueShield of Oklahoma
    Office based Cardiovascular Stress Testing
  • Ceridian Life Works
    Health & Wellness Outreach and Engagement
  • Delaware Physicians Care Incorporated
    Delaware Physicians Care, Incorporated Diabetes Text Messaging Pilot Program
  • GreatMoves!
    Great Moves! Pediatric Weight Management Center
  • Snap for Seniors
    SNAPforSeniors Senior Housing Locator
  • TriWest Healthcare Alliance
    Help From Home: Behavioral Health Intervention
  • Vital Decisions
    Informed Patient Decision-making During End of Life


For 25 years, URAC has been the independent leader in promoting health care quality through accreditation, education, and measurement. URAC offers a wide range of quality benchmarking programs that reflect the latest changes in health care and provide a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. URAC’s evidence-based measures and standards are developed through inclusive engagement with a broad range of stakeholders committed to improving the quality of health care.

For more information about URAC, contact us.

Interested in accreditation?
Contact businessdevelopment@urac.org

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