Many have long recognized the great promise that technology holds to improve quality, enhance access, and reduce inefficiencies in our health care system. This recognition led URAC to launch the nation’s largest Telehealth Accreditation. The unprecedented nature of the COVID-19 pandemic has resulted in providers relying on digital health technologies to ensure patients have access to the care they need.
As a result of Congressional and HHS actions, digital health usage has increased dramatically, with private insurance claims for telehealth increasing from nearly zero to an average of about 15,000 per week. Three-quarters of U.S. hospitals are using digital technology to reach their patients via video, audio, chat, or email. Patient use of telehealth is up from 11% in 2019 to 46% this year, with 76% of consumers saying they are interested in using telehealth in the future. Without question, the broadened availability of digital health technologies, such as telehealth video calls, have proven to be a key in limiting the spread of COVID by keeping people at home.
Remote Patient Monitoring (RPM) is a subset of telehealth that facilitates patient monitoring as well as the timely transfer of patient-generated data from patient to care team and back to the patient. Key features of RPM include reporting and trend analysis of key physiological or psychosocial indicators. Among other benefits, RPM can enable early detection of health deterioration, which can reduce the number of emergency department visits and inpatient stays.
The success of an RPM program is reliant on the design and use of the technology by the care team and the patient. URAC’s Remote Patient Monitoring Accreditation is designed to validate the operations of those organizations deploying RPM to care for patients.
URAC RPM Accreditation standards address quality in the following areas
- Patient Consent & Disclosure
- Data Privacy & Security
- Hardware/Software Functionality
- Clinical Guidelines & Oversight
“The nature of COVID-19 requires providers to adopt new strategies and technologies to ensure patients have access to the care they require,” said Shawn Griffin, MD, URAC’s President and CEO. “URAC’s Telehealth and RPM Accreditations will validate those organizations committed to ensuring quality care is delivered to patients during our current crisis and into the future.”
For more information, contact us at BusinessDevelopment@urac.org.