URAC Expert Speaks on Pharmacy Patient Management at California Pharmacists’ Inaugural Specialty Pharmacy Conference

URAC Director of Pharmacy Heather Bonome, PharmD, will speak on the vital elements of a successful pharmacy patient management program at the Specialty Pharmacy Conference in La Jolla, California on October 23, 2016.

Acknowledging the increasing market for specialty drugs, this event is the first-ever Specialty Pharmacy Conference sponsored by the California Pharmacists Association (CPhA).

“With specialty drugs representing a fast-growing percentage of prescription fills, it’s only natural that pharmacy associations want to educate their members,” said Bonome. “A specialty pharmacy has responsibilities that go above and beyond traditional operations, and events are critical for explaining performance standards and measures necessary for pharmacists to demonstrate quality.”

URAC offers the leading program in America for the accreditation of specialty pharmacies. Hundreds of pharmacy operations have received or applied for URAC recognition for their quality in handling specialty drugs, meeting standards in areas such as patient and drug management, pharmacy operations, and customer service as well as collecting performance measures.

“In a healthcare environment where stakeholders are demanding value-based care, proof is needed to show that providers are following best practices in assessing treatment options, coordinating care, and educating consumers,” said Bonome.

“Accreditation of specialty pharmacies promotes more accountable care. The California Pharmacists Association is to be commended for letting its members gather to focus on these details.”

Bonome is responsible for the development and management of URAC’s Pharmacy Quality Management®accreditation programs. She oversees pharmacy accreditation, its review team and the independent advisory groups and governance committees that assist URAC in defining best practices and quality standards. She received her Doctor of Pharmacy degree from the University of Pittsburgh, and completed a post-graduate pharmacy residence in managed care. Prior to URAC, she spent almost 15 years in the pharmacy benefit management (PBM) field.