URAC Invites Public Comments for Revised Case Management Accreditation Standards

case manager talking to patient

WASHINGTON, DC – May 30, 2017 – Independent healthcare accreditor URAC opens the revised Case Management Accreditation Standards for public comment beginning on May 30, 2017, and ending June 23, 2017, at 6 p.m. Eastern Time. Click here to access the proposed Case Management standards and the tool for providing public comment: https://accreditnetadmin.urac.org:443/UracPortal/Comment/Preamble?pcId=9495.

“The pursuit of public comment on proposed revisions is a critical and valuable function of the URAC standards development process. Each comment is carefully reviewed and considered by the Case Management Advisory Group and the Health Standards Committee, as well as the URAC staff,” said Cheri Lattimer, who chairs URAC’s Health Standards Committee.  “While a broad representation of the healthcare industry has already been involved with URAC’s Case Management Advisory Group in developing this Case Management Accreditation standards update, additional input is important for the final review.”

Program standards are updated periodically to ensure that URAC accreditation remains current with trends and industry best practices. This update to will be the first major revision since Case Management Accreditation v5.0 was released June 2013, followed by version 5.1 in October 2015. The proposed standards and associated elements of performance are now organized into three focus areas:

  1. Case management program
  2. Case management staff
  3. Case management process.

Included with this public comment period is an update to the Transitions of Care Designation, an optional set of three standards targeting the timely exchange of information and follow up after the transition has occurred.

URAC’s accreditation standards are developed and updated in consultation with an independent advisory committee of healthcare experts, consumers, and other stakeholders as well as through public comment. The proposed Case Management v6.0 standards and Transitions of Care v2.0 standards include interpretive information about the standards and related elements of performance.

URAC’s Case Management Accreditation standards require organizations to incorporate evidence-based guidelines and case management standards of practice into the structure and operations of their program. The standards are foundational, applying to all case management programs, and emphasize the need for integrated team work and making the patient the focus of the process.

Following the public comment period and final Board approval, URAC plans to release the final Case Management Accreditation v6.0 and Transitions of Care Designation v2.0 by December 2017.

For more information about URAC’s Case Management Accreditation standards, contact URAC Director of Program Standards and Maintenance Donna Merrick at (202) 216-9010 or send an email to:Program_Standards_and_Maintenance@urac.onmicrosoft.com.


About URAC

Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders who are committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs spans the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability. For more information, visit www.urac.org.


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