URAC publications, highlight the exemplary work of our accredited organizations, showcasing the pivotal role accreditation has in transforming the health care landscape. These organizations have consistently demonstrated excellence in delivering quality care, driven by innovative programs and a commitment to patient-centered services.
The publications feature insightful interviews with leaders from accredited organization and other health care leaders, offering a unique perspective on their strategic initiatives and the impact of their programs.
Health Care AI: Accountability in Practice
Artificial intelligence (AI) is transforming how health care organizations deliver care and make decisions. AI tools can inform how clinicians assess risk, determine next steps in patient care and help organizations allocate resources and structure workloads. But when AI influences patient care, accountability matters.
In this issue paper, URAC examines why health care organizations must clearly define use, responsibility and oversight when implementing AI. The paper explores how AI is improving efficiency, where risks can emerge in patient care and what organizations can do to safeguard patient safety while adopting these technologies.
Publication Date: Spring 2026
Supporting Mental Health in the Health Care Workforce
URAC’s new issue paper, “Supporting Mental Health in the Health Care Workforce,” explores the growing mental health crisis facing the health care workforce. But more importantly, it shines a light on what’s working.
Publication Date: Spring 2025
Can Telehealth Open the Door to Health Care for More People and Populations?
The benefits of telehealth will never be fully achieved until we have true digital health equity. This is the premise of this URAC publication, Can Telehealth Open the Door to Health Care for More People and Populations?
Publication Date: Spring 2024
Telehealth: Addressing Our Nation's Mental Health and Substance Use Disorder Challenges
During the COVID-19 pandemic, providers across the country turned to telehealth to serve their patients’ needs. While telehealth encounters rose in most specialties, in the field of behavioral health, the revolution was particularly dramatic. This area of health care has experienced longstanding challenges, including access to affordable, quality care. Did moving to telehealth open new possibilities for addressing those challenges? We asked some experts for their take.
Publication Date: Spring 2023
Specialty Pharmacies and Clinical Intervention Outcomes
Health care reform remains a hot topic, with leaders and advocates constantly struggling to decide which care and payment models are best for patients, providers and payers. Recent trends require interdisciplinary care teams to use data from various sources, including electronic health records, to inform and adjust care plans.
Publication Date: Spring 2023
Telehealth and Access: Fulfilling the Promise
Telehealth is a growing and important component of health care today. URAC worked with some of our accredited organizations and industry thought-leaders to help identify ways to deliver virtual care to the patient, rather than the other way around.
Publication Date: Spring 2022
Specialty Pharmacy: Succeeding in a Shifting Landscape
Specialty Pharmacy: Succeeding in a Shifting Landscape, highlights the work done by five of our accredited organizations and features interviews with leaders from each, as well as an overview of the specialty pharmacy landscape from the National Association of Specialty Pharmacy.
Publication Date: Spring 2021
