URAC President and CEO Shawn Griffin, MD, recently joined Roy Bejarano, CEO of SCALE Healthcare, on the Analyzing Healthcare podcast to discuss accreditation, health care quality, telehealth and AI governance. In the episode, Griffin describes URAC’s evolution from its roots in utilization review to its current role as an independent accreditor across health care, including health plans, pharmacy, credentialing, telehealth, digital health and artificial intelligence.
The conversation explores how accreditation helps organizations demonstrate trust, accountability and quality as care delivery becomes more complex. Griffin also discusses how URAC develops standards, supports reviewer consistency and helps distinguish credible organizations from those without strong quality safeguards.
The episode also covers telehealth quality, global access challenges and the growing need for responsible AI oversight. Griffin explains why addressing privacy, bias, governance and accountability is essential to responsible health care AI and why URAC launched its Health Care AI Accreditation programs for both AI developers and organizations using AI.
Listen to the full episode of Analyzing Healthcare to hear more about URAC’s role in advancing trust, quality and accountability across modern health care.
- On Spotify
- On Apple Podcasts
- On the Scale Community website
- Learn more about URAC Health Care AI accreditation here
