Artificial intelligence is already changing how people experience health care. Patients are using chatbots to ask health questions. Organizations are exploring AI-supported tools for communications, operations, decision support and care management. And across the industry, leaders are asking how to balance innovation with safety, quality, privacy, transparency and most importantly, trust. To help explore those questions, URAC is launching Health Care, Meet AI, a new series of short videos featuring URAC President and CEO Shawn Griffin, MD.
Start with the trailer, where Dr. Griffin introduces the questions driving Health Care, Meet AI: Where is AI already showing up in health care? Can patients rely on AI-generated health information? How should organizations think about safety, oversight and accountability? And what does trust require when technology changes this quickly?
“AI is no longer a future issue for health care. It is already here, and people are trying to understand what that means in practical terms,” said Dr. Griffin.
“AI is no longer a future issue for health care. It is already here, and people are trying to understand what that means in practical terms,” said Dr. Griffin. “This series gives us a chance to talk plainly about the questions patients and health care organizations are asking now, and why trust, safety and accountability have to be part of the conversation.”
We’ll share a new episode each week, with Dr. Griffin taking on practical questions about AI in health care, from chatbots and clinical judgment to patient safety, oversight and what responsible adoption looks like in real-world settings. Watch the trailer now and check back often for new episodes.
- Watch the trailer and follow the series as new episodes are released on our Health Care, Meets AI channel
- Learn more about URAC’s Health Care AI accreditation program here

