Privacy Policy

This Privacy Policy explains how URAC collects, uses, shares, and otherwise processes personally identifiable information including geographic location and IP addresses (PII) obtained about visitors to our public website, and explains how cookies are collected and used.

This policy covers:

  • What personally identifiable information (PII) may be obtained through the URAC website and how it is used.
  • Choices available to you regarding the use of your data and links to other websites.
  • Security procedures protecting against the misuse of your information.

By using you agree to and consent to the collection and use of your information as described below.


Information Acquisition, Use, and Sharing

URAC is the sole owner of the information obtained through this website. We only have access to PII that is voluntarily submitted to URAC through the completion of forms on our website.

PII is defined as any data that could potentially identify a specific individual, be used to distinguish one person from another, and de-anonymize anonymous data. PII you submit to URAC may include your name, email address, and business affiliation.

In addition to PII, we collect certain types of information through the use of cookies. 

How we use PII

We may use Personal Information for the purposes described at the time of its collection or as described in this Privacy Policy. For example, we may use Personal Information as follows:

  • To confirm registrations, respond to your inquiries or fulfill your requests, such as to register you for a seminar or to email you materials you requested we use basic data, registration data, transaction data, and device data.
  • To send you information, such as updates and event announcements, that we think may interest you we use basic data, registration data, transaction data, and device data.
  • If you contact us, to keep a record of your contact information and correspondence to use when responding to you we use basic data, registration data, transaction data, and device data.
  • To notify you about important information regarding changes to our terms, conditions and policies we use basic data, registration data, transaction data, and device data.
  • To analyze use of the website, prevent fraud, identify usage trends and improve user experience we use basic data, registration data, transaction data, and device data.
  • To address compliance and legal obligations we use basic data, registration data, transaction data, and device data.
  • To make our website easier to use we use basic data, registration data, transaction data, and device data.
  • If you apply for employment with us, to process your employment application and other related activities we use basic data, registration data, transaction data, and device data.

Sharing of PII

We share PII with the following categories of recipients:

  • Suppliers and service providers:  We share PII with suppliers and service providers to enable such parties to perform functions on our behalf and under our instructions.  We require such parties by contract to provide reasonable security and to use and process such PII on our behalf only. 
  • Mandatory disclosures and legal claims:  We share PII in order to comply with any subpoena, court order or other legal process, or other governmental request.  We also share personal data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims. 


Our security measures are designed to protect your information from loss, unauthorized access, disclosure, alteration, or destruction. has physical, electronic, and managerial procedures, such as Secure Sockets Layer (SSL) software, which encrypts information you input. This protects your information and helps prevent unauthorized access. Offline, PII is stored within secured data centers.   Although we take these measures to protect against unauthorized disclosure of your information, no system or online transmission of data is completely secure. We cannot guarantee the security of information transmitted to or through the website. Any transmission is at your own risk. Please use security measures to protect your PII.

Log Files

URAC collects certain information automatically when you use the website, such as the IP addresses and domain names of visitors, browser type, history of pages viewed and other usage information about your use of the website. This type of information is not linked to PII. We collect this information for site administration purposes, such as to analyze this data for trends and statistics. This data is used to customize our website content and advertising to deliver a better experience to our users. Please see the section below on cookies for more information.

Cookie Policy and Disclosure

We use “cookies” on the URAC website. A cookie is a small file stored on a website visitor’s hard drive that helps improve access to our website and identify repeat visitors. Cookies can also enable us to track and target the interests of users to enhance the experience on our website. Usage of a cookie is in no way linked to any PII on our website.

URAC uses Google Analytics to understand how visitors engage with It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie. Click here to learn more about Google Analytics Cookie Usage on Websites. Learn more about Google Analytics here: “How Google uses data when you use our partners' sites or apps" (

Below you’ll find FAQs that describe our most common uses of cookies, which are an inherent part of our production process and enable us to better serve you.

  • What’s a cookie?
    A cookie is a small file that is sent to your computer by a site’s server. A cookie can be a record of your visit to a site, including information such as your screen name, registration information, time of last visit, pages viewed, etc. A cookie created by one site’s servers can be retrieved only by that site’s servers. Thus, information gathered in cookies through is not accessible to other sites.

  • What if I don’t accept cookies?
    If you set your browser to “not accept” any cookies, you will not be able to take full advantage of certain future features that may offer to enhance individual user experiences. We also do not suggest that you navigate our site with your browser’s “cookie alert” feature enabled. While you certainly could set your browser to alert you each time a cookie is passed to your machine, you most likely will find the experience of having to respond to frequent cookie alerts quite frustrating. We suggest that you turn the “cookie alert” feature off, or perhaps use the site for a short time with it on, once you’ve seen firsthand how we use the technology and become more familiarized and comfortable with it.

  • Why does use cookies?
    We use cookies to allow you to access and quickly navigate your way through our site. We may accomplish this in many ways, using several different cookies. When you first enter the site, for example, we may use a test cookie to confirm your browser’s ability to retain cookies.

Will the cookies you send me go away?
Some of our cookies are long term. If they weren’t, we’d need to ask you for certain information, such as your name and email address, each time you complete a form. Other cookies do expire after a short period of time. A cookie, such as those required to retain settings you elect (screen name, password, personalization preferences, etc.) will continue to reside on your hard drive for subsequent use by your browser. Remember, cookies are small files and don’t take up significant disk-space on your computer.

You are, of course, free to clear any and all cookies from your hard drive any time you wish. Simply search your system for any files named cookie*.* (or similar) and delete these at your discretion.


To use portions this website, a user may be required to complete a registration form. During registration, you are required to provide certain information such as name and email address. This information is used to contact users about programs and services on our website in which they have expressed interest.

Surveys and Contests

From time-to-time, our website may request information related to surveys or contests. Participation in these surveys or contests is completely voluntary. It is your choice to participate in them and disclose PII. Information requested may include contact and demographic information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website and our programs.

Opting Out of Communications From URAC
By providing your email address while signing up for, you automatically grant permission to to send communications to you, unless you opt out at that time. You may also manage your preferences and opt out of receiving email communications by clicking “unsubscribe” from an email sent to you by


This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage you to be aware of this when you leave the URAC website through such a link and to read the privacy statements of any other website that collects PII if you have any concerns.  If you choose to request that your address be removed from the organizations’ or companies’ lists, we cannot control whether or not they will immediately stop using your address. To stop receiving communications from these organizations or companies, you should contact them directly.

European Union is a U.S.-based site and currently does not market to or offer services to organizations in the European Union (EU).

If you are located or reside within the EU, please be aware that the privacy laws in the United States are different from the laws in the EU.  Please do not sign up for emails, create an account, or provide with any personal information.

If you are located in the EU and currently signed up for our email list, you can unsubscribe from our communications or you may contact URAC for assistance.   

Privacy with Respect to Minors

URAC does not knowingly obtain or use information from children under the age of 18. The content of the URAC website is suitable for a user of any age, however, the website is not designed for anyone under the age of 18 and we do not knowingly collect, use, or disclose any personably identifiable information from those under the age of 18 without the consent of a parent or legal guardian.  By accessing and using the URAC website, you acknowledge that you are at least 18 years of age or older. 


Whom may I contact if I have questions or concerns?

1220 L Street, N.W., Suite 400
Washington, D.C.  20005

If you have any questions about this policy or please contact us.

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