Telehealth adoption is increasing, as providers learn how to fit the technology into their workloads, consumers become more comfortable with remote visits and payers see value in reimbursing connected health services. But with adoption comes risk. Regulatory and policy issues, malpractice complexity, standards of care, cybersecurity, online prescribing and patient privacy all can threaten to derail a telehealth program before it reaches sustainability. URAC’s updated 2020 Industry Report on Telehealth help shed light on how accreditation can reduce those risks.
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