Quick Links

Standards-at-a-Glance

Measures-at-a-Glance

Purchase the Complete Standards
Let's Talk

Let's Talk

  • By providing your contact information through this Request a Quote form, you agree to be contacted by a member of our Business Development team. You also agree to receive email communications from URAC about products and services relevant to your inquiry. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.

Related Posts

Which URAC accreditations are right for your organization?

Take the Quiz

3 easy steps to begin your URAC accreditation

Obtain

the standards at the URAC store

Request

a consultation

Three Stages of Accreditation - Sign the agreement

Sign

the application agreement for accreditation

Wonder what URAC Pharmacy Accreditation Program is right for you?

Download the URAC Pharmacy Program Guide

URAC’s newest version of Mail Service Pharmacy updates our program in the following ways:

  • Reflects move to URAC’s Foundational Focus Areas
  • Aligns the streamlined standards with current industry best practice
  • Reduced document-upload requirements means less time to complete application

Overview

This fast-growing distribution channel for pharmacy benefit management drove the need for accreditation standards to support mail service pharmacies with a commitment to quality improvement, accountability, consumer protection and patient care.

URAC’s Mail Service Pharmacy Accreditation standards cover core organizational quality, customer service, communications and disclosure, drug utilization management, pharmacy operations and a process for mail service outcomes measurement and quality improvement.

The URAC-accredited mail service pharmacy:

  • Promotes safety and accuracy in dispensing practices
  • Qualifies all medication distribution processes for appropriate temperature ranges
  • Provides 24/7 patient and prescriber support
  • Complies with foundational standards on risk management, consumer empowerment, and performance management
  • Reports annual performance measures to URAC

We award accreditation for a full three years and we require annual reporting of quality measures. Download our Mail Service Pharmacy Standards-at-a-Glance and Measures-at-a-Glance for more information.

Who May Apply

Pharmacies located in the United States that ship prescription medicines directly to consumers.

Let's Talk

Let's Talk

  • By providing your contact information through this Request a Quote form, you agree to be contacted by a member of our Business Development team. You also agree to receive email communications from URAC about products and services relevant to your inquiry. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.