COVID-19 and Telehealth: What you need to know

laptop with doctor holding stethoscope on screen

At URAC, we want to act as a convener of information and best practices and in this unprecedented time we are committed to offering you a URAC-curated list of the most up-to-date details on how telemedicine is being used.

Here is a series of CMS updates and additional information regarding the use of telemedicine in the COVID-19 outbreak. We will continue to update this information as it becomes available.

NEW! October 20, 2020 HHS State Medicaid and CHIP Telehealth Toolkit and Supplement: Policy Considerations for States Expanding Use of Telehealth 

New payment information for RHCs and FQHCs for Medicare telehealth services

Michigan Governor Expands Medicaid Coverage for Telehealth

CMS changes make telehealth more widely available in Medicare Advantage

CMS Telehealth COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers

Medicare Virtual Visit COVID-19 CMS Video Explainer

MS further expands use of telehealth for Medicare

COVID Virtual State and Local Toolkit

HHS Telehealth Resources for Providers and Patients

DEA Gives Providers Leeway to Use Telehealth for Substance Abuse Care

A Patient’s Guide to Telemedicine: What to Do When Your Doctor Calls or Video-Chats with You

CMS issued an interim final rule with comment period that provides clarity about the use of RPM in addressing the COVID-19 crisis

COVID-19 Accelerated/Advance payment for Medicare Providers

CMS will now allow for more than 80 additional services to be furnished via telehealth

CMS Long-Term Care Nursing Homes Telehealth and Telemedicine Tool Kit

CMS ESRD Provider Telehealth and Telemedicine Toolkit

CMS General Provider Telehealth and Telemedicine Toolkit

Medicare Learning Network March 2020 telehealth booklet

AMA quick guide to telemedicine in practice

FDA Guidance regarding remote patient monitoring during COVID-19

CMS Provider Fact Sheet

CMS COVID-19 Information page

CMS Guidance for Medicare Advantage, which includes telehealth information

CMS March 17th announcement

Center for Connected Health Policy daily update on COVID and telehealth

AMA Telehealth Implementation Guide

National Consortium of Telehealth Resource Center COVID-19 Telehealth Toolkit

The Advisory Board: Are you ready to leverage telehealth against COVID-19?

Advisory Board, a membership-based consulting firm that provides best practices and strategic insight to nearly 5,000 health care organizations, is making its COVID-19 research and webinars publicly available to help you navigate the crisis.


Learn more about URAC’s Telehealth Accreditation Program