Benefits of Accreditation

By obtaining URAC accreditation, you distinguish your organizational leadership and accountability among other care management programs as well as your commitment to deliver high-quality coordinated care. Additional benefits of Case Management Accreditation include:

  • The ability to enhance patient satisfaction through an immersive experience that includes key stakeholders in patient care—consumers and their families, caregivers, providers and non-clinical staff
  • Validation of your approach to improve health outcomes by predicting health-related behaviors, applying evidence-based, patient-centric goals and interventions and supporting self-care competencies
  • Implementation of risk management oversight and review protocols that reduce client liabilities, enhance data security and ensure regulatory compliance
  • Development of a blueprint for ongoing process and quality improvements that enhance care delivery and optimize operational efficiencies

What URAC Standards Address

URAC’s Case Management accreditation standards require companies to establish the policies, procedures and structure needed for optimal performance across four main principles of case management: care coordination, transitions of care, patient engagement and advocacy.

Within six months or less, we will collaborate with your team to create a flexible framework for continuous improvement. While our experts define the standards of excellence for case management, they do not prescribe how organizations must meet those standards. URAC’s thorough approach stimulates innovation across the continuum of care through email, conference calls and educational webinars.

We award Case Management accreditation for a full three years and we require annual reporting of five quality measures. Download our Case Management Standards-at-a-Glance and Measures-at-a-Glance for more information.

Who May Apply

  • This program is for organizations that provide case management services but not for individual case management professionals.
  • Organizations that offer a case management program such as hospitals, accountable care organizations, health plans, provider-based practices, clinics and more are welcome to apply for Case Management Accreditation.