Community Health Workers directly improve health care in the communities they serve

This accreditation program is designed for the organizations that use Community Health Workers, not the individuals who provide care.

3 easy steps to begin your URAC accreditation

Obtain the standards at the URAC store
Request a consultation
Sign the application agreement for accreditation
Sign the application agreement for accreditation

'Community Health Workers directly improve health care in the communities they serve.'

Community health workers (CHWs) are critical members of the public health workforce; they serve to connect the individuals they serve with resources, advocate for communities facing health and racial inequities and improve the quality of health care in those communities. Their services have been shown to have a positive impact on health outcomes and may bring down costs for at-risk and marginalized populations.

URAC developed the Community Health Worker Program Accreditation specifically for organizations that support community health workers. Our standards to set the bar for organizational support of the CHW workforce, emphasizing professional development and recognition, with a focus on the diverse makeup of both the communities and the CHWs themselves.

Community Health Worker Program Accreditation offers value by:

  • Recognizing your CHW services in alignment with Medicare and Medicaid reimbursement requirements
  • Demonstrating real value in the diverse communities you serve
  • Positioning you to engage in strategic relationships with health industry partners

URAC’s Community Health Worker Program accreditation applies to any organization that employs or contracts directly with CHWs, which includes state and local governments, clinics and hospitals (state, local and private), public health departments and outpatient care centers, faith- and community-based groups, health plans and insurance companies, non-profit groups and for-profit entities.

Accreditation Detail

URAC’s CHW Program Accreditation is the only one of its kind and complements and builds on the individual certifications that CHW themselves might pursue. Health Equity principles are a fundamental element of the accreditation, with a focus on how your organization’s CHWs provide culturally relevant and equitable services that support the health and welfare of the clients and communities you serve.

Be Better Prepared

With formal recognition through the payer fee schedule of CHW services, now is the time for your Community Health Worker Program to demonstrate the value of CHW services to the community it serves. Only URAC offers accreditations as a collaborative, comprehensive learning experience, driven by your organization's specific needs.

What does it take to get accredited

What To Expect

URAC collaborates with your team to assess your approach to contact center management and creates a flexible framework for continuous improvement. While our experts define the standards of excellence, they do not prescribe how your organization should meet those standards. The accreditation process takes approximately six months.

Let's Talk

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