Digital Health Accreditation Programs

Digital Health Accreditation

Your competitive advantage in an increasingly crowded marketplace

Digital health adoption is increasing and as providers learn how to fit the technology into their workloads, consumers become more comfortable with remote visits and payers see value in reimbursing connected health services.

But with adoption comes risk. Regulatory and policy issues, malpractice complexity, standards of care, cybersecurity, online prescribing and patient privacy all can threaten to derail a telehealth program before it reaches sustainability.

URAC’s digital health programs offer providers much more than validation of high performance by an independent third party. Accreditation is likely to become a payer requirement and URAC delivers a flexible framework that readies your organization to succeed on this new frontier.  

In this rapidly changing field, digital health services such as telehealth, telemedicine, telehealth support services and remote patient monitoring providers have to provide high-quality care, compliance and sustainability. URAC’s digital health accreditation programs offer best practice solutions to these pressing issues.

The organizations that achieve URAC accreditation are at the forefront of the sea-change and prepared to meet the evolving challenges and benefit from coming opportunities. 

URAC is a member of the International Society for Telemedicine and eHealth (ISfTeH) and is leading the way in international accreditations for digital health services.

Digital health is everywhere in health care today, either meeting consumer and payer demand or due to emergency medical necessity. A URAC accreditation readies your organization to meet those demands and exceed industry standards. Organizational leaders know the time to act is now.

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Accreditation in four easy steps

Telehealth Accreditation

URAC’s Telehealth Accreditation Program (TAP) offers providers a validation of high performance by an independent third party. It is comprised of three modules, which may be purchased individually or in combination:

  • CONSUMER-TO-PROVIDER (C2P) – covering services that are initiated by the consumer
  • PROVIDER-TO-CONSUMER (P2C) – covering services initiated by the provider
  • PROVIDER-TO-PROVIDER (P2P) – covering services between providers

TAP benefits include:

  • The ability to move faster and deliver quality care through development of a patient-centric playbook that integrates a common language and standardized processes, policies, and metrics throughout the entire organization
  • Validation of privacy, security, and safety technology requirements
  • Improvement of health outcomes through the strategic delivery of patient access, engagement, and value
  • Enhanced credibility and contracting power that assures public/private payers and stakeholders of your institutional rigor
  • Risk management peace-of-mind with standards that prevent, manage and/or protect from liabilities
  • A roadmap for ongoing improvement to ensure the foundation for streamlined processes 

A picture representing digital health and remote patient monitoring

Learn More About Telehealth Accreditation

Learn More About Telehealth Support Services

Telehealth Support Services

Telehealth Support Service (TSS) Certification is ideal for organizations that support the entities that care for patients directly. This includes any vendors or contractors providing any subset of the functions covered by URAC’s Telehealth Accreditation Program. A TSS Certification proves to your customers that you have met the highest standards for patient safety and outcomes. URAC- telehealth accredited organizations often look for partners who have achieved this certification.

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Remote Patient Monitoring

With the broad use and rapid growth of remote patient monitoring (RPM) technologies comes the need for oversight. How do patients, payers and providers know that the RPM services they use are effective, safe, and secure? URAC’s Remote Patient Monitoring Accreditation allows organizations to demonstrate their excellence in technology-enhanced patient care. URAC’s RPM Accreditation Program is the first comprehensive set of standards created to assess many key aspects of an RPM program.

There are three attributes that allow for URAC RPM Accreditation:

  • The ongoing use of portable or wearable technology-enabled patient monitoring
  • Secure transmission of patient data for assessment or monitoring
  • Care facilitated outside traditional venues; patient and provider are not co-located

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Learn More About Health Website Accreditation

Health Web Site Accreditation

Health Web Site Accreditation demonstrates your voluntary commitment to providing quality health information and meeting high standards for information delivery.

Key areas that are reviewed include: privacy and security; health content editorial processes; disclosure of financial relationships; linking policies and notice about the links you choose; and consumer complaints.

Why Choose URAC?

  • Expertise: URAC’s senior team has brought over 30 industry-leading accreditation programs to market. One of our key differentiators is our standards development process, which incorporates volunteer committees, public comment periods and beta testing.
  • Process Improvement: Throughout the review process, applicants use URAC’s standards to identify opportunities to improve quality and optimize business practices.
  • Third-Party Recognition: URAC accreditation should not only help organizations capture increased market share, but also demonstrate to stakeholders that their programs and processes are of the highest quality, helping ensure patient safety and optimal outcomes.
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