Through its performance measurement program, URAC promotes continuous improvement in the quality and efficiency of health care. Quality improvement initiatives cannot be realized without performance measures that are “coherent, robust, and integrated” into a system that is “purposeful, comprehensive, efficient, and transparent” (IOM, 2005: 4)

Performance measures selected for use by URAC provide a more comprehensive view of quality in broad topic areas while being sensitive to the administrative burden associated with the data collection required to report performance to the public. The measures add and incorporate “state-of-the-art” scientific evidence to assess health care quality and safety. Through its unique approach to measurement, URAC selects measures harmonized with other federal, state, and local quality measurement and reporting initiatives.

Reporting Measures Data

Organizations accredited under programs that contain the RPT-1 and RPT-2 standards are required to submit measures on an annual basis.  For these programs, URAC-accredited clients are required to submit performance measure values and supporting information through a web-based survey platform.  An administrative fee is assessed to submit measures using this tool.

Some URAC programs are additionally required to have their data audited and validated (currently, the Pharmacy Quality Management® suite of programs). Data validation services are currently being offered by seven URAC-approved vendors. Click here to download information on these vendors in PDF format.

URAC Pharmacy clients may select and contract with any of the URAC-approved data validation vendors. Direct links to each of their websites are available by clicking on the vendor names below:

Advent Advisory Group
Attest Health Care Advisors
DHS Group
HealthcareData Company, LLC
Health Data Decisions
Health Services Advisory Group (HSAG)

If you have questions, please contact your URAC account manager.

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